SHERLOCK GAME FAQs
The low down: how does the game work?
Sherlock: The Game is Now is an immersive experience like no other. Arrive precisely at your given time slot and journey through environments inspired by the hit show and designed especially for the escape room format.
The experience lasts 90-100 minutes - and we can book teams of 4 to 6 people across 3-5 rooms simultaneously. So, what are you waiting for? Assemble your dream team and go on an adventure you won't forget.
Where is it?
Sherlock: The Game is Now will be based in a secret central London location (the last thing we want are enemy spies infiltrating our headquarters) and will be easy to access from Transport For London’s Zone 1.
Who is it for?
Anybody (over the age of ten) can play – families, friends and fans alike, although young people under the age of 16 will need to be accompanied by an adult. Please note, this means babies in prams or slings are not allowed.
You do not have to have watched the original Sherlock TV series to come and have an amazing time!
Can I book for larger groups?
Looking to make a booking for 30 or more people? Please send an email to firstname.lastname@example.org for more information on our bespoke group packages.
Can I book for less than four people?
Ideal team sizes are made up of 4 to 6 players. While in the future we may be able to offer more flexibility on group size, for now we are only selling tickets for groups of 4 to 6 to ensure you have the best experience possible. Sign up to our newsletter for the latest news and updates as the game develops.
Can I add extra players at a later date?
Yes you can. Simply email email@example.com and our customer service team will send you a payment link to book in your extra player. If your game is less than 24 hours away, then let our team know when you arrive and we can take the payment then.
How much is it?
Pricing starts at £54 per person – for a full list of our booking options, check out our tickets page here.
What if I'm late?
Unfortunately, our timing is very precise. Just like a train or a plane, if you miss your timeslot, your experience proceeds without you - and you will not get a refund.
What should I wear?
Dress comfortably as befitting an active investigator. Unfortunately, this means high heels are not permitted. For your own safety, please wear flat shoes or you won't be allowed to play.
Will I be playing with anyone else?
When you enter the venue you may well see and meet some people that you do not recognise, other members of the Network most likely. However once the game begins, your group will be going it alone on their adventure.
Is there an age limit?
Due to the complexity of the challenge, the game is open to children over the age of 10 with adult supervision and 18+ without supervision.
Is the game accessible for everybody?
We’re working hard to make Sherlock: The Game is Now accessible to all, however due to the nature of the experience and the placements of the building’s fire exits there may be some accessibility limitations.
Please call or email before you book to ensure we will be able to accommodate your specific requirements.
Do I have to be able to speak English?
Sherlock: The Game Is Now requires a basic level of English comprehension, you do not need to be fluent, but you must be able to read and speak English to a good standard. If you have any questions then email firstname.lastname@example.org.
I'm pregnant! Can I play?
Congratulations! Naturally, you play at your own risk, but there should be no reason or causes for worry. Just keep in mind you will not be able to sit down for between sixty and ninety minutes - and there may be low lighting, so please tread carefully.
Drunk and disorderly policy
Due to the nature of Sherlock: The Game is Now’s design and staffing, we are not able to facilitate intoxicated visitors. If you are visibly inebriated, you will be refused entry or your experience curtailed. In a similar fashion, if you are disruptive, unruly or present a threat to our environments or staff we will be forced to terminate your adventure.
Can I get a refund?
Sherlock: The Game is Now is a ticketed, live event. Once a booking is confirmed, refunds, cancellations and reschedules are not possible. In addition, latecomers will not get a refund or reschedule: much like a theatre show, the show continues with or without you.