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Access Statement

We aim to provide an experience that is accessible and enjoyable for people of all abilities

Wheelchair Access

The entire venue is step-free and most regular wheelchairs are suitable to play the game.  We do have a ‘Game is Now’ wheelchair which is designed to go through the experience more easily. 

Game duration lasts approximately 90 minutes, so although there are not great distances to walk, guests who are able to walk for short distances may feel more comfortable using a wheelchair. 

If you require the use of the ‘Game is Now’ wheelchair or have any further questions or requirements, please email and the team will ensure you have the best time with us.


Relaxed Game

Relaxed game is open specifically those with an Autistic Spectrum Condition, sensory and communication disorder or learning disability. 

There is no strobe lighting or strong smells, but we advise there are loud noises, (ear defenders available on request), and dark corridors. 

We can arrange a walkthrough of the rooms prior to the visit if required.  Simply email with your booking reference to arrange a walkthrough or request the use of ear defenders.