Deputy Bar Manager



Location: Shepherd’s Bush
Contract: Full time
Contract type: Rolling contract
Key Dates: Deadline for Applications: Friday 9th of March 2019.
Wage: £24-28,000 pro rata


The Game is Now is a live gaming adventure and collaboration between Hartswood Productions and Time Run. Combining the best of Escape rooms and immersive experiences, the Official Sherlock experience opened in late 2018. We have a Sherlock themed bar that players enjoy at the end of their game and we will soon be opening a new immersive bar experience. We are looking for a Deputy Bar Manager with comprehensive immersive theatre experience and very good knowledge of cocktails, drinks list, menus, and wine list who can oversee a bar and a team of immersive actors.

Key responsibilities include:

  • Managing the bar's day to day operation including making and delivering drinks to a high standard and ensuring cleanliness of the bar
  • Recruiting, training and motivating staff, including immersive theatre actors
  • Overseeing the bar's immersive experience to deliver a consistent high-end customer experience
  • Managing ‘afternoon tea’ packages, ensuring that the correct deliveries are received daily
  • Managing the cocktail experience, ensuring consistently great cocktails across the team
  • Managing sales of merchandise
  • Keeping up to date with licensing legislation and objectives
  • Enforcing health and safety rules
  • Dealing with difficult customers
  • Working alongside the rest of the venue team to deliver a high-end customer experience

    Essential: Must have a valid English personal alcohol license

  • First Aid at work – valid certificate
  • SIA badge
  • Experience working in immersive environments

    You have to be eligible to work in the UK. To apply, send your CV and a brief covering letter to Deadline for applications is the 9th of March 2019.